Multichannel

“Digital will touch more than half of European retail transactions over the next five years, says a new Forrester report – and nowhere more so than in the UK market.”

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Decoded Fashion - Fashion Tech Daily -  Seamless Cross Channel
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“Selfridges is to invest £40m over the next five years to “futureproof” its multichannel business. This represents the biggest single investment in Selfridges.com in the four years since it first launched.”

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Decoded Fashion - Fashion Tech Daily - Selfridges
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“House of Fraser will next month open its first multichannel store to be located in another retailer’s premises. The company has teamed up with Caffè Nero to launch a concept shop that will merge the coffee shop feel with House of Fraser shopping technology.”

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Decoded Fashion - Fashion Tech Daily - House of Fraser & Caffè Nero
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“A new report, entitled “The New Economics of Multichannel: Now is the Time” finds more than one in four (28%) multichannel retailers do not know how much they are spending to fulfill each sale through such channels as home delivery, bricks and mortar, and buy online, pick up in-store. Additionally, 60% of retailers separate stock by sales channel, meaning, for example they aren’t able to fulfill a web order from a store, which can lead to losing sales or stocking too much inventory in order to fill all orders in all channels.”

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Decoded Fashion - Fashion Tech Daily