retailers

Decoded Fashion - Weekly Stories - ShopStyle Revamp
Image source: ShopStyle

Black Friday hysteria has well and truly arrived, with some discounts starting even earlier than expected. We’ve taken a look at how retailers are handling one of the biggest shopping events of the year, from tech-enhanced in-store experiences to websites that will help shoppers scope out the best deals.

ShopStyle creates new website

As Black Friday and Cyber Monday gain traction year after year, ShopStyle has devised a means of filtering through all the promotions so shoppers can find the best daily deals. The shopping comparison website has designed a site dedicated to holiday promotions. Updated daily by ShopStyle editors, the site collaborates with 1,400 fashion retailers aiming to present the “best of the best” deals to its users.

Pinterest users will probably spend more

On the brand’s business blog last week, Pinterest employee Liz Xiao revealed that two million people had already saved Black Friday and Cyber Monday-related pins, and there’s no doubt that that number has increased now that Black Friday week is in full swing. Xiao also added that, according to a November 2015 Civic Science survey: “Not only will Pinners shop more on Black Friday, they’ll also spend more than non-Pinners.” Pinterest users are generally willing to spend three times more on clothing and accessories than those who do not use the social-media-cum-scrapbook site.

In-store revamps ready for the customer onslaught

Over at Macy’s, an update to the department store’s Perry Ellis concession aims to change the way men shop for their clothes. The store has installed floating mirrors – fitted with proximity sensors that will, on cue, display interactive branded content – as well as LED hardware that will further promote Perry Ellis’s values. Phone-charging stations have also been installed for customer convenience – ideal for savvy shoppers who use mobile technology to improve their shopping experience. Meanwhile, Bloomingdale’s first-ever outlet store opened last weekend in New York, no doubt deliberately timed to tap one of the year’s biggest shopping periods. While the Bloomingdale’s Outlet has yet to release any information regarding its Black Friday offers, its discounts already offer a generous 25-75% off.

The discount backlash

In a similar vein to complaints about manic shopping on Boxing Day, Black Friday has received criticism due to the fact that it falls over the Thanksgiving weekend – the day after Thanksgiving itself – which, some argue, is a time for rest, relaxation and spending time with loved ones. While Macy’s will, for the third time, open its doors for Black Friday at dinner time this Thanksgiving (Thursday, November 26), other retailers are refusing to succumb to the pressure. For the first time, all of H&M’s US stores will be closed on Thanksgiving Day to “allow [their] store teams to enjoy this time with their family and friends”. British retailer Jigsaw, meanwhile, has released a Black Friday Manifesto online, explaining that it will not be partaking in Black Friday, declaring: “Our products are reduced by nothing because they stand for something.”

Cyber Monday deals look promising

Those who don’t like the idea of venturing outside over the Thanksgiving weekend can still capitalise on retailers’ generosity by shopping online on Cyber Monday (November 30), or even before then. Amazon – whose Prime Day deals in June were more successful than last year’s Black Friday events – is a testament to the success of online shopping, and the company appears to be ahead of the pack, offering highly discounted deals every day between November 23 and 30. Other retailers are also luring online shoppers in with some lucrative deals, including Whistles, which is boasting 30% off all items throughout Cyber Monday.

Jason Goldberger, president of Target.com, has commented in a recent blog post that, despite it not being the biggest online shopping day of the year, Cyber Monday sales “continue to climb”. He continued: “To today’s always-connected shoppers, who get served deals constantly via email, social and broadcast channels, events like Black Friday and Cyber Monday stand out even more because they know retailers are giving it their all – and that this one really counts.”

Reported by Grace Howard

1

“Big brand retailers such as Ted Baker, Dune and leading Airports are all being linked with the launch of a new augmented in store advertising solution that uses customer smartphone date to more effectively monetize shop floor space.”

Read Article

Decoded Fashion - Fashion Tech Daily -  Samsung
1

“New research, released by Connexity, shows that UK consumers are excited by the prospect of Apple Pay – just like their US counterparts, where retailers are increasingly adopting the digital payment system.”

Read Article

Decoded Fashion - Fashion Tech Daily -  Apple Pay

Farfetch

How can retailers decode a world of customer data in today’s marketplace? This is just one of the questions that our 2015 London Summit will be asking when it hits Kings Cross on May 20-21. Targeting consumers’ needs across a multitude of channels has evidently become an urgent issue for fashion retailers in the last year, but knowing how to actively engage users through a personalized experience is easier said than done.

One attendee who will hope to clear the mist around using data for customer insights is Kelly Kowal, Global Growth Director at Farfetch.com. The high-end fashion website has increasingly stood out from the crowd for its advanced strategy in digital marketing. In a year that has seen Farfetch internationally expand into other markets, the company has continually invested in new campaigns and new data collection methods in order to fuel its growth. Just last week, Farfetch was pronounced a rare fashion ‘unicorn’, after raising $86 Million in a Series E round – valuing the company at a whopping $1 Billion.

With a marketplace model allowing users to browse globally and shop locally, the Farfetch customer can buy fashion through an aggregated basket from more than 1000 boutiques. And, with each of these boutiques using the Farfetch software module, sophisticated multi-channel merchandising is in the bag. Furthering the omnichannel experience, Farfetch bridges offline and online worlds by allowing customers who visit the bricks and mortar boutiques to get the VIP experience, receiving personal treatment and localized offers. You can even click-and-collect, as of the end of last year. It’s clear that for Farfetch, e-tailing facilitates multichannel success – but how does data play into all this? Find out from Kelly Kowal on May 20.

Want to hear more from Farfetch and other winners in ecommerce strategy? Book your spot at our London Summit now.

Reported by Claire Healy

Image: Farfetch

1

“In 2015 it’s predicted that tablets will outsell PCs (desktop and laptop) for the first time, marking the end of a transition period which has seen mobile move from a marketing afterthought to a core focus in the consumer market. With this change in user and buyer habits, does this really mean the PC is dead?”

Read Article

Decoded Fashion - Fashion Tech Daily -  Mobile Shopping
1

“The retailers’ scorecards are coming in. Sales over the crucial Christmas season have been totted up and newspapers are busy naming and shaming the winners and losers of the festive season.”

Read Article

Decoded Fashion - FashionTech- Christmas Retailers
3circle

“There’s a lot of hype around Apple Pay right now, but not everyone is on board with the new mobile payments system. In fact, a significant number of merchants, including heavyweights like Walmart, Kmart, 7-Eleven, and Best Buy, are in outright competition with Apple Pay. The retailers, through a joint venture formed in 2012, are building their own mobile payment app, called CurrentC. It’s expected to launch next year. In the meantime, these retailers have no intention to support Apple Pay.”

Read Article

Decoded Fashion - Fashion Tech Daily - Retailers Disable NFC Readers
3circle

“Sears Holdings Corporation announced today that it has entered into lease agreements with Primark, a leading fashion retailer in Europe, for seven standalone stores. Sears will continue to have a significant presence in six of these locations with a streamlined store format of up to 100,000 selling square feet at each store.”

Read Article

Decoded Fashion - Fashion Tech Daily - Sears Holdings & Primark
3circle

“In 2014, it shouldn’t come as a shock to hear that retailers are monitoring your movements and actions when you shop online. Online stores commonly track your cookies (check their privacy statement) to find out where you’ve been, what you’ve searched for and what you purchased. Experts call these data points “bread crumbs.”

Read Article

Decoded Fashion - Fashion Tech Daily - Retail Stores Consumer Data
1circle

“No retailers in Europe are able to deliver a complete omni-channel experience and they all have to work a lot harder on in-store, mobile and delivery offerings to come close, warns a pan-European omni-channel capability study carried out by IBM.”

Read Article

Decoded Fashion - Fashion Tech Daily - Europe Omni-Channel